November 24, 2009

Eric,

The parcel has arrived safely to my home.  Beautifully wrapped, it will make a truly splendid gift for a French teacher who is retiring.  Thank you for helping to make this happen.  I will shop again, chez vous!  Merci mille fois!

Lisa Carril 

November 19, 2009 Éric,

 September 12, 2009 

September 09, 2009

Hello Eric.  I just received your package with the lovely products I had ordered.  That was super quick!  I will certainly order from you again and plan on recommending  you to friends.

 

Elise Hynes

September 3, 2009

Hi eric- got the two replacement plates and they were both in one piece.  thank you very much!  i'll be happy to recommend claudeberry to anyone looking for new dishes!

Best,

Nancy Hament


  June 16, 2009Eric-



The parcel has arrived safely to my home.  Beautifully wrapped, it will make a truly splendid gift for a French teacher who is retiring.  Thank you for helping to make this happen.  I will shop again, chez vous!  Merci mille fois!



Lisa Carril

ldcarril@aol.com

Princeton, NJ 

June 3, 2009

I had a great experience setting up a wish list and purchasing items at Claude Berry. The prices are excellent and the service is unparallel. I will be recommending this merchant to my friends ad family so they may take advantage of the beautiful pieces available.

Anna

November 10, 2008

Dear Eric,

I started ordering the Gien Christmas plates from you years ago (1997-2008) on lasteroide.com. Every year my new plate arrived promptly, carefully packaged and in perfect condition. From time to time I have ordered other items and I have always been happy with them when they arrived.

I loved reading about your mother's journey from France to Quebec! What a lovely lady! I am so glad she realized her dream of offering beautiful objects for sale when she opened the Claude Berry store.

It is obvious you share your mother's love of exquisite items. Combining the lasteroide site with claudeberry.com is the perfect way to perpetuate her memory.

On the Claude Berry site you say the beauty and refinement of the magnificent items you offer reflect the soul and core of the Claude Berry store. First and foremost I would say the beautiful objects you are offering for sale are a reflection of the beauty of both you and your mother's heart and soul.

You have been a reputable business man for many years Eric and I know success will continue following you in this new venture.

Thank you!

Sherrill Redovian,

Atlanta, GA USA



19 Juillet , 2008

Cher Eric ,

Vivant en France depuis 32 ans et de passage à Québec pour 3 semaines, j'ai pu visiter ton magasin Claude Berry, j'ai pu ressentir et voir toute cette energie que Hélène, Natalia et toi même mettez pour continuer cette tradition familiale. Tradition du beau et de l'amour du travail bien fait. Merci à toi, à vous, de perpétuer cette belle aventure commencée par notre Maman.

ton frère Marc



July 15, 2008

Dear Eric,

You certainly may place a copy of my email in the guest book of your web

store. You have exceptional Santons and a wonderful staff!!! Again, I am

most pleased and I thank you! Have a very nice day!

Mary



July 14, 2008

I received my order--thank you very much for the excellent

packaging and beautiful wrapping job. My mother loved her gift! I will

definitely shop with you in the future.

Merci,

Heather



July 10, 2008

Eric, Hi

My 1st parcel arrived yesterday (I wasn’t home) and I picked it up at the post office this morning. I have not unwrapped each piece yet but the pieces I have unwrapped so far are beautiful. I just love the pattern and I look forward to my 2nd shipment. Thank you for your updates and careful packaging. I do appreciate your great customer service.

Have a nice weekend!

Debbie



20 Mai 2008

C'est avec une grande émotion que je viens de lire l'historique du magasin.C'est net et concis;ça m'a rappelé les si bons moments passés avec votre chère maman quand nous parlions de ses débuts au Québec et de l'aide que mon père lui apportait par le biais de ses émissions à Radio Canada:"Psychologie de la vie quotidienne".Vous êtes trop jeune pour vous souvenir de ça car mon père est décédé en 65,mais votre père doit s'en souvenir; votre mère me disait qu'elle écoutait son émission avec lui.Je sais qu'elle avait apprécié le livre que je lui avais offert résumant certaines lettres de ces émissions.Félicitations et merci de nous faire partager ce beau moment.

À une prochaine fois .

Un bisou amical.

Sabine.



April 29, 2008

Dear, dear Eric,

My USPS mail carrier delivered Leah and Anthony's cake plate, 2 luncheon plates and two breakfast plates on Saturday morning, just in the nick of time, moments before we left for Chicago to attend a bridal shower. (A seven hour drive.) Perfect, perfect, perfect once again!

I am continually grateful for the high level of professionalism you have offered to us. Please make me aware of all new additions to the Hortensia collection as they become available.

I must mention that In downtown Chicago, enormous flower boxes were filled with blooming blue hydrangeas (hortensia) along boulevard of the financial district!

Your high level of professionalism, careful packaging, timely delivery and excellent communication put you at the top of the best of the best of all merchants! You are certainly welcome to quote me.

Many thanks,

Melissa



February 23, 2008

Hello,

Many Thanks. The last parcel of Gien /Olerys arrived safely and we are enjoying it very much. Your service is so very accurate, prompt, and courteous. Thank you very much.

Joel and Valentina Evans



December 29, 2007

Eric

While my husband, daughter, and I were opening Christmas gifts yesterday morning, there was a knock on the door. Could it be Santa was the question on each of our minds. And it was! Dressed as a USPS delivery man soaked by rain was Santa with my second box of Gien. How you accomplished such a feat must mean you’re one of Santa’s helpers from the North.

I had such fun opening each of the beautiful packages and finding my lovely Paysages Roses pattern. I absolutely love it and am looking forward to enjoying it for many years.

Thank you for all you did to make my order a reality in such a short period of time and with such professionalism.

Happy holidays to you and all the best in 2008.

Peggy



December 18, 2007

Good day

I received the last part of my order yesterday all in one piece.

I am really enjoying my new dishes. It has been a pleasue working and doing business with you. I will refer you to my designer to use with others.

I will be ordering from you again in the future to complete my set.

Have a wonderful holiday season and thanks again.

JoAnn



November 11, 2007

Eric,

I am sorry for not getting back to you sooner but I did want you to know the order for the 4 X 5 Pieces place setting in Pont Aux Choux Cream, that was sent to Ashley Hofman, California was perfect! The bride was delighted and I thank you for your wonderful packaging AND for your tremendous customer service.

I will definitely shop with you again!

April Harty



11 September 2007

I just wanted to let you know that my order #1751 was received in Los Angeles in perfect condition and on the promised date.

Thanks for the great customer service.

I will definitely be ADDING to my collection in the next little while.

Have a great week.

ERIC



10 Mai 2007

Cher Eric,

Comme toujours. . . Jardin Imaginaire (Gien) est arrive sain et

sauf chez Chelsea Bushnell. Merci encoure pour ton service

extraordinaire.

Sincerement,

Marcie J. Bushnell

Eugene, Oregon



3 Mars 2007

Cher Eric,

je ne résiste pas à vous féliciter pour l'excellence de votre site et pour la superbe présentation que vous faites de notre belle faience de Quimper. Un petit "bonjour" de Bretagne.

Philippe HENRIOT.



February 16, 2007

Dear Eric,

Thank you so much for the "Alice" plates and cake server. They came today and they were beautifully wrapped. I will definitely use your

company again for any other dishes I need in the future.

Thanks again,

Judy



October 27 , 2006

Hi Eric,

I look forward to receiving the final shipment, and thank you so much for your continued excellent service. I have really been enjoying my other pieces so far...I must admit that it makes doing dishes a bit nicer with such lovely handpainted artwork to look at. The quality is definitely superb and you have really made this entire ordering experience a delight. It is truly refreshing to see your apparent love and dedication toward your work...that is the secret that many have not yet figured out...and it is outwardly reflected toward your grateful and happy customers. Thank you for your expertise and knowledge of this fine craft.

By the way, if you have any history or additional information regarding the "Birds of Paradis", please forward it to me as well.

It would be much appreciated. I will definitely call you again as I begin to expand my pattern and acquire more pieces in the future.

Many thanks, Cris Hughes, The Woodlands, TX



September 28, 2006

Hello Eric,

I received all remaining pieces yesterday and today. Everything was in perfect condition and my order is complete now. Thank you sooo much for the great service you provided. I don't think I have ever dealt with anybody as organized and professional as you. Ordering $ 3000 plus from someone you don't know made me a little uneasy at first ,but after the 1 st e-mail from you, I knew I was in good hands. It was a great pleasure doing business with you . I will miss those packages every day!!

Thanks again,

Gudrun Walker



June 24, 2006

I need Marie Pierre Boitard Tarte aux abricots can you help?

Resp: No I am sorry I don't have any pieces of les tartes pattern.

Éric=)



June 5, 2006

Hi -- Wondering if you can get Gien Jardin Bleu pieces? Thanks.

Re: No I am sorry, I don't have any pieces in Jardin Bleu pattern.

Éric=)



May 16, 2006

At you a remarkable site, work in the same spirit:-)



April 24, 2006

Lasteroide is absolutely the best! Eric is extremely pleasant to deal with and very easy to contact by e-mail. All my pieces arrived speedily and beautifully wrapped. His prices are very good, the selection great, and all my guests also said the whole process was very easy. Very highly recommended!!



March 16, 2006

I bought a 12 person 5 piece per setting from Eric and the transaction was smooth, with prompt communications and all pieces arriving in perfect condition. Would recommend this store without reservations.



March 14, 2006

Thank you for your excellent customer service. When a piece of Gien arrived with a small manufacturing defect, you arranged for a replacement to be sent without question. Your service was top rate and your prices are hard to beat anywhere. I will definately purchase from you again. Thank you. Bob Grabham, Richmond, Virginia



March 13, 2006

I am delighted -- especially with Broceliande. (How does one write the accents?) I love bright colors --but I also like blue and white. I think that I will be back to browse again. Merci! JJ





February 01, 2006

Eric, I am looking for Quimper flatware in the 5 piece service. I already have settings for 6, and a butter server knife. I would like to find at least 2 more placve settings. The pattern is Henriot. Can you help?!?!?!?! We've looked everywhere. Mille de mille fois pour votre assistance. J'attends votre réponse. Mme Linda Makee



January 11, 2006

To: Eric Zimmermann From: Randy Graves I want to thank you for the excellent service your company provided for me and to thank you personally for the follow up on my order. I will be ordering more china from you in the future.