How to Order

There are 3 ways to place an order:

1) Web
2) Telephone
3) E-mail

1) Web

-When you are interested in one of our products, Click on it, choose the size (for some items) and click on “Add to Cart ”

-A new window showing : '' Product successfully added to your Shopping Cart '' 

-You could '' Continue Shopping '' or '' Proceed to Checkout ''

-At any moment during the process you can verify what is in your basket by simply clicking on the cart icon located in the upper right corner of your screen. Whenever you like you can modify item quantities, cancel an order, order the selected items or continue shopping.

-When you are ready to complete your order, open your cart and Click on '' Proceed to Checkout ''

-A new page will open '' Payment ''

-Complete the shipping address,and click on '' Continue to Shipping '' .

-Choose the shipping method and click on '' Continue to Payment '' .

-If you have a gift certificate or a promotional code, type it in the '' Discount Codes ” , and then click on “ Apply  ” ( in the upper right portion of the page )

-Complete the Credit Card information ( Complete the billing address if different than shipping address ) 

-You could chose to pay via Money Order ( contact us to for more information )

and click to Pay Now.

We cannot assure you that all the pieces on the site are available in stock, ( with over than 25 000 products ) which is why Éric will send you soon an e-mail to confirm you your order.

Claude Berry web store is a secure site.

An automatic email will be send to you. Then we will send you a personalized email to confirm your order.

If you have any problems or questions regarding the shopping process, do not hesitate to contact us at: 

Toll-free number: 1-888-592-2628 (Canada and U.S.) 
Éric’s office: (418) 525-6000

2) Telephone

You can contact us directly by phone at the following numbers: 

Boutique Claude Berry: (418) 525-6000
Toll-free number: 1-888-592-2628 (Canada and U.S.)

3) E-mail


Certain items may not be in stock when you place your order. If this is the case, you will be immediately notified by email, and the item will be shipped as soon as it becomes available. 

Toll-free number: 1-888-592-2628 (Canada and U.S.) 
Éric’s office: (418) 525-6000