How to Order

There are 3 ways to place an order:

1) Web
2) Telephone
3) E-mail

1) Web

When you are interested in one of our products, click on “Add to Cart ”

A new window showing : '' Item was added to your cart '' 

At any moment during the process you can verify what is in your basket by simply clicking on the cart icon located in the upper right corner of your screen. Whenever you like you can modify item quantities, cancel an order, order the selected items or continue shopping.

If you have a gift certificate or a promotional code, type it in the '' Discount Codes ” box in your basket, and then click on “ Apply Coupon ” to apply the rebate to the price of your purchase.

You can see coupons by clicking on “Promotions” located on the Home page.

When you are done with your shopping, click on “ Checkout.”

Choose the Checkout Method '' Checkout as Guest '' or '' Register '' .

Then, fill in « shipping address ».

Please fill in the « billing address » section. Should that one be different from the « delivery address ».

Select the shipping options .

Should you wish a gift package and/or a personal message along with the order, just fill the appropriate box in and we will be pleased to add a personal card in the package.

Finally, select the payment method.

Claude Berry web store is a secure site.

An automatic email will be send to you. Then we will send you a personalized email to confirm your order.

If you have any problems or questions regarding the shopping process, do not hesitate to contact us at: 
Toll-free number: 1-888-592-2628 (Canada and U.S.) 
Éric’s office: (418) 525-6000

2) Telephone

You can contact us directly by phone at the following numbers: 

Boutique Claude Berry: (418) 525-6000
Toll-free number: 1-888-592-2628 (Canada and U.S.)

3) E-mail


Certain items may not be in stock when you place your order. If this is the case, you will be immediately notified by email, and the item will be shipped as soon as it becomes available. 

Toll-free number: 1-888-592-2628 (Canada and U.S.) 
Éric’s office: (418) 525-6000

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